Oh i am pleased
I have been away from work for quite some time now. Yes, you are right; utilised this time to snoop around and sorted out innumerable paper work. So, it has been that i line up some small work to be attempted everyday. It is small enough so that it does not hassle me, but it is an item on my 'to do' list, so i feel i am doing LOTS of work.
I had to go to a bank today to get some info about opening joint dmat account; the hassles involved when one of the joint holders is not in Chennai. The lady executive was very efficient, told me all that is required to be done, in two minutes flat; got up and flushed out the necessary forms and quickly 'crossed' the places where we need to sign and also got some clarifications from me and gave me handsome advice!It has been a while since i dealt with such efficient and knowledgeable person in a service delivery function.I have been postponing this simple job for over a year now.So you can imagine how impressed I was that a complete and satisfactory solution has been given to me!
Let her tribe thrive.
I am also pleased when the tender cocoanut vendor, keeps the cocoanuts ready, the minute he spots us at a distance and also gives us credit, when we forget to take cash with us.I like it when we step into the fruit shop and the counter attendant asks us, carrot juice thane?Makes me feel a person, not a nameless number on their computer screen.
Labels: customer service
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