First time, every time, so that there is no next time
Got to see a programme on national geographic channel yesterday titled 'megacities'.It was about New york.Today the programme is featuring amchi mumbai.
The programme gave a focus on New york subway system and explained the intricacies and challenges in running the system efficiently.One of the supervisors in their workshop had this to say which impressed me a lot. He said perfection is demanded and got from workmen.They also believe in designing perfect and foolproof systems to see the safety of passengers and also timeliness is always kept in mind. For this he said 'we want to be perfect first time, everytime, so that there is no next time'.
A far cry from ' chalta hai, dekh lenge and if something goes wrong we will see' attitude.
It was news to me that the system never takes a break, is available to commuters all 24 hours of the day 7 days a week.
Looking forward to today's eve prog on Mumbai and the suburban train system which is also very efficiently run.
posted by vasukumar @ 1:04 AM
1 Comments:
I remember in Udaipur, when i was posted there, Branch manager had a pithy sentence pasted on his door. It read like this in HIndi," Kaam katin hai isliye karne yogya hai; saadaran kaam tho sabhi karthe hain".Something which is near to my heart.
Next day was about mumbai local trains and about Sreedharan the engineer behind Konkan railway.It showed him standing on the track in the middle of two approaching trains on which his invention, collision preventing system was installed!He was so sure of it, that he risked his life.
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