latest buzz word 24/7
Technology has brought a new concept 24/7.I understand there is also a company named as 24/7. Made me wonder, if a company is available on call for 24/7, are they also be available on call for the entire lifetime of the customer?I pose this question as companies have cited the needs of a customer throught the day, all days of the week, as the reason for several initiatives they have taken to make their companies 24/7 compliant!
While pondering over this idea, a recent article I read bolted me out of the blue. Women managers and their special traits was the theme of the article. I am an avid reader of literature on that subject, not for any theoretical curiosity, but for the direct relevance it has for me.The author mentions about the intrinsic management principles being followed by women for centuries.Yes, he talks of the home manager. She is on call and on her job 24/7!And what he did not mention was, that it is also for lifetime!Nobody has devised a special voluntary retirement scheme for her!(She has to devise it herself; her children are the quinessential union leaders, who are opposed to any voluntary retirement scheme!)So shall we say that the concept of 24/7 evolved from our great grand mothers and aunts and they are the real role models to follow when women hold senior positions in organisations?
The author again mentions about the resource optimisation capability of our mothers, acoss various social strata and across generations.Kumar used to mention about an aunt of his, whose husband was laid off from the factory due to lock out;and how they were going through a very rough patch;but as kids they always felt drawn to their house as she will make them all feel wanted and somehow could make very limited resources stretch a long way.
The woman manager trusts but always has a fall back option.She checks and double check on essential issues(your key result areas);she gets into details if there is an issue serious enough and does not delegate what is crucial.She is a very good human relations manager. She is fulcrum on which the entire 24/7 household revolves.
She has long term vision for the household and has the patience and action plan to go through with it for 20/30 years. There is nothing shortsighted; she would not sacrifice short term needs for her long term goals. Health of the family, education and savings are her long term goals. She will be at it 24/7 for lifetime!
She subserves her ego for the longterm growth and viability of the household.I have a friend whose mother typifies a person with zero ego and even at age 82, is on her job , of course now as a mentor , a la narayana swamy style!Her children and grandchildren have a family yahoogroup in her name!A CEO there for you..
Nearer home i have all lady relatives(the senior citizens)who are fantastic CEO's and each of them have their own style but they are 24/7 on their job even now.My aunt has the quality of constantly looking out for aberrations in the daily routine, to give her management feedback(her eyesight and hearing is getting impaired, so she uses this technique more extensively;managers have to learn this quality from her; ability for detail in everyday happenings;yes 24/7).My mother has the long term vision for the family and her hr skills are beyond compare and she leads by compassion and extraordinary goodwill;(yes 24/7)
Any amount of seminars and theories on management will not give me the insight and tools necessary to face everyday issues in office;but what i am able to observe and imbibe from my seniors is invaluable. And maybe it is in my genes and maybe it is an evolved trait of series of generations of women managers (at households)that has made me what i am.Yes 24/7!
0 Comments:
Post a Comment
<< Home